Unplug your tracker from the charging cable.
Why is my fitbit charge 2 not tracking floors.
Sometimes it may get dirty with dust or blocked by sweat and that will prevent floors from being tracked.
I would love to take pride in my floor counts again too.
When you see the fitbit logo and the tracker vibrates this means the tracker has restarted.
Open the fitbit app then tap log in enter your email address and password.
Go into your settings and ensure bluetooth is enabled.
Whats people lookup in this blog.
My charge 2 has stopped recording floors i climb and don t know why any suggestions.
Sometimes water or debris gets in there and damages the technology.
Another common cause why fitbit fails to track steps is synchronize issue.
It is admittedly a first world problem but pretty disappointing.
Why is my fitbit charge 2 not tracking floors.
If the battery is the reason it causes 2 problems it either fails to track steps or displays much lower count of your steps.
Press and hold the button on your tracker for four seconds.
Why is my fitbit charge 2 not counting floors.
Thanks for taking the time to report the situation you are experiencing with your charge 3 tracking floors.
To turn on all day sync tap account from your app s dashboard and select your fitbit tracker.
Your charge 2 will begin charging.
Once you re logged in your fitbit will sync whenever you open the fitbit app.
My floors count for nothing in fitbit league.
The altimeter is broken.
Made sure my fitbit app is up to date.
Also you can try cleaning the altimeter hole sensor that tracks floors that is the small opening that is on the right side of your tracker at the other side of the button.
Pressure changes due to things like weather or gusts of wind.
There are a couple reasons.
You will know the connection is secure when the tracker vibrates and you see a battery icon on the display.
It s inner altimeter will calculate altitude based on atmospheric pressure.
Add me to the list of folks who tried these things to no consistent avail.
You have a fitbit that doesnt count floors.
Solved charge2 stopped counting floors fitbit community solved charge 2 not recording stairs fitbit community solved my fitbit charge 2 won t count stairs community solved charge2 stopped counting floors fitbit community.
In this case there are a couple of things that may be causing your tracker to record extra floors.
Often loose battery connection might cause data loss synchronizing issue or even blank screen.