White Glove Delivery Service Meaning

White glove delivery also often referred to as white glove service or white glove shipping is a phrase that refers to a delivery service of the highest quality whereby the shipment is treated with special care and attention.

White glove delivery service meaning.

White glove delivery most commonly includes pick up from inside and delivery to the particular room of your choice. The idea behind white glove delivery is that is most often a 2 man delivery service that offers something more bespoke and high quality than merely popping a parcel on a customer s back doorstep. While a consumer may be pleased with seeing a package sitting on the front doorstep when returning home it is at an added risk. White glove service goes beyond that of inside delivery to provide a full and complete service.

White glove services are the services offered in transportation management that go beyond the standard expectations for delivery. White glove delivery takes the same concept of elite customer care and applies it to last mile delivery or courier services. White glove delivery is quite a broad industry term used to describe a range of additional services offered by logistics companies which go over and above their normal curbside pick up and delivery options. White glove customer service is a phrase that conjures images of grandeur like the famous plaza hotel bellhops in new york or a distinguished sommelier in a michelin star restaurant in chicago.

White glove delivery expectations. What do white glove services include. A white glove service refers to one of many services for shipments that require special attention during shipping. By offering a white glove service we hope to show our customers that we care about getting their freight to the right place with care and respect.

White glove service is a trending buzzword in logistics and transportation but not everyone understands what this new service actually means. This means less heavy lifting for the client and you don t have to move the bulky item themselves especially up and down staircases. Or squashing it through a letterbox to save time. A criminal could have stolen the package or the package s contents could perish.

Whether it be a large package that is difficult to move a fragile item that requires a smooth transition or a sensitive delivery that simply needs a little extra attention a white glove service is the way to go. The term white glove comes from the white gloves often worn by staff in luxury retailers hotels and restaurants. Instead of just dropping packages off outside a delivery address as is normal for standard final mile delivery white glove delivery teams will typically bring items all the way to the purchaser s room of choice within a home office or another building. What is white glove delivery.

Typically it is when professionals wearing white gloves inspect the delivery process and ensure that it is impeccable.